Yes, Virginia, there must be a Santa Claus! New DoT consumer rule limits airline tarmac delays

Proving that it really does not need new passenger protection legislation promulgated by Congress after all, the US Department of Transportation granted passengers a long-awaited wish in the form new rules barring the practice of imprisoning passengers in a human mailing tube for extended periods of delays. [3425 words]

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This report contains the following subheadings:

• The DOT rule
• Passenger satisfaction still low
• Investors Don’t Like Delays
• Notification of Flight Delays
• Failure to Act
• Industry Stance
• Solutions
• Biggest bang for the buck
• Following Others