Loading

Iberia will help ease the situation created by the ceasing of operations of Spanair

Direct News Source

27-Jan-2012 Iberia is working closely with the Catalonian and national authorities to take measures to ease the situation created by the ceasing of operations by the Spanair airline and to provide relieve and alternative travel options for affected passengers.

Accordingly, Iberia has implemented a contingency plan, deploying a large team that is now working intensely to help resolve this situation on the best possible terms for Spanair customers.

For the next days, Iberia will offer affected passengers special fares to buy until January 30th and fly until February 3rd on routes where the two airlines coincide, depending on seat availability. The fares will be 60, 90 or 100 euros plus airport tax, for domestic mainland and Balearic flights, flights to/from the Canary islands, and flights to/from other European countries, respectively.

Affected passengers can obtain these tickets on the www.iberia.com, at travel agents, or by telephone to Iberia Call Centers. They are requested not to come to the airport without having booked their new tickets.

Iberia will also comply with requests to operate extra flights on routes where demand may otherwise exceed supply, such as Madrid- Barcelona, and Bilbao, La Coruña and the Balearic and Canary Islands.

Iberia regrets Spanair's troubles and expresses its sympathy to all its staff at this difficult time.