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Monarch flight cancellations - Sunday 18-Apr and Monday 19-Apr-2010

Direct News Source

16-Apr-2010 The volcanic ash cloud drifting over the UK has resulted in the ongoing closure of UK airspace and forced the cancellation and suspension of all Monarch flights on Sunday 18 and Monday 19 April.

Passengers booked to travel on suspended Monarch charter flights (MON flight numbers) are advised to contact their Tour Operator.

Affected flights on Sunday 18 April include:

Monarch scheduled flights

ZB736/7 Gatwick/Malaga/Gatwick

ZB252/3 Gatwick/Alicante/Gatwick

ZB626/7 Manchester/Lanzarote/Manchester

ZB056/7 Luton/Faro/Luton

ZB062/3 Luton/Gibraltar/Luton

ZB524/5 Manchester/Almeria/Manchester

ZB518/9 Manchester/Barcelona/Manchester

ZB214/5 Gatwick/Faro/Gatwick

ZB742/3 Gatwick/Malaga/Gatwick

ZB012/3 Luton/Malaga/Luton

ZB896/7 Luton/Tenerife/Luton

ZB970/1 Birmingham/Malaga/Birmingham

ZB932/3 Birmingham/Tenerife/Birmingham

ZB284/5 Gatwick/Tenerife/Gatwick

ZB580/1 Manchester/Faro/Manchester

ZB648/9 Manchester/Larnaca/Manchester

ZB846/7 Luton/Alicante/Luton

ZB074/5 Luton/Lanzarote/Luton

ZB654/5 Manchester/Malaga/Manchester

ZB568/9 Manchester/Tenerife/Manchester

ZB402/3 Birmingham/Faro/Birmingham

ZB486/7 Birmingham/Larnaca/Birmingham

ZB496/7 Birmingham/Alicante/Birmingham

ZB954/5 Birmingham/Palma/Birmingham

ZB682/3 Manchester/Alicante/Manchester

ZB676/7 Manchester/Alicante/Manchester

ZB660/1 Manchester/Malaga/Manchester

Cancelled Monarch charter flights

MON6952/3 Gatwick/Geneva/Gatwick

MON2404/5 Gatwick/Geneva/Gatwick

MON2486/7 Gatwick/Innsbruck/Gatwick

Suspended Monarch charter flights

MON2542/3 Gatwick/Sharm el Sheikh/ Gatwick

MON6586/7 Manchester/Sharm el Sheikh/Manchester

MON2109 Palma/Gatwick

MON2018/9 Gatwick/Male/Gatwick

Affected flights on Monday 19 April include:

Monarch scheduled flights

ZB580/1 Manchester/Faro/Manchester

ZB534/5 Manchester/Gibraltar/Manchester

ZB532/3 Manchester/Palma/Manchester

ZB660/1 Manchester/Malaga/Manchester

ZB574/5 Manchester/Gibraltar/Manchester

ZB682/3 Manchester/Alicante/Manchester

ZB568/9 Manchester/Tenerife/Manchester

ZB614/5 Manchester/Gran Canaria/Manchester

ZB676/7 Manchester/Alicante/Manchester

ZB516/7 Manchester/Barcelona/Manchester

ZB626/7 Manchester/Lanzarote/Manchester

ZB654/5 Manchester/Malaga/Manchester

ZB648/9 Manchester/Larnaca/Manchester

ZB068/9 Luton/Gibraltar/Luton

ZB084/5 Luton/Gran Canaria/Luton

ZB056/7 Luton/Faro/Luton

ZB856/7 Luton/Larnaca/Luton

ZB012/3 Luton/Malaga/Luton

ZB896/7 Luton/Tenerife/Luton

ZB736/7 Gatwick/Malaga/Gatwick

ZB234/5 Gatwick/Lanzarote/Gatwick

ZB758/9 Gatwick/Gran Canaria/Gatwick

ZB264/5 Gatwick/Alicante/Gatwick

ZB742/3 Gatwick/Malaga/Gatwick

ZB402/3 Birmingham/Faro/Birmingham

ZB932/3 Birmingham/Tenerife/Birmingham

ZB428/9 Birmingham/Gran Canaria/Birmingham

ZB970/1 Birmingham/Malaga/Birmingham

ZB284/5 Birmingham/Tenerife/Birmingham

ZB496/7 Birmingham/Alicante/Birmingham

Monarch charter flights

MON2418/9 Gatwick/Luxor/Gatwick

MON6874/5 Gatwick/Luxor/Gatwick

MON4176/7 Gatwick/Luxor/Gatwick

MON4620/1 Manchester/Luxor/Manchester

MON4704/5 Gatwick/Taba/Gatwick

MON6382/3 Manchester/Goa/Manchester

MON2108/9 Gatwick/Hassi Messaoud/Gatwick

Suspended from Saturday 17 April

MON4578/9 Gatwick/Taba/Gatwick

MON4362/3 Manchester/Sharm el Sheikh/Manchester

MON2490/1 Gatwick/Goa/Gatwick

Suspended from Friday 16 April

MON4514/5 Gatwick/Banjul/Gatwick

MON6382/3 Manchester/Goa/Manchester

MON8092 Orlando - Manchester

Suspended from Thursday 15 April

MON4372/3 Gatwick/Goa/Gatwick

MON6814/5 Gatwick/Sharm el Sheikh/Gatwick

MON4952/3 Manchester/Sharm el Sheikh/Manchester

All passengers booked to travel on cancelled Monarch scheduled flights (ZB flight numbers) are advised to contact the Monarch Customer Contact Centre on the following numbers to rebook an alternative flight departing within 30 days or to arrange a full refund. Please note that due to the current uncertainty around when airspace over the UK and Northern Europe will open, no Monarch scheduled flights departing before 23.59 on Friday 23 April will be available to book. Customers are advised that high call volumes into Monarch's Customer Contact Centre are resulting in long call waiting times and are asked to be patient whilst their call is answered.

You can also email us your re-booking or refund requests - just click here and fill out our email contact form, selecting the enquiry type of "FLIGHT CANCELLATIONS due to volcanic ash" and select whether you are requesting a refund or a re-booking. Please ensure you enter your booking reference number so that we can respond to your rebook / refund request as promptly as possible.

08719 40 50 40 - if calling from the UK

+44 8719 40 50 40 - if calling from overseas on a UK mobile

800 099 260 - if calling from Spain, the Canary or Balearic Islands (landline only)

20041169 - if calling from Gibraltar

800 860270 - if calling from Portugal

800 95242 - if calling from Cyprus

Customers wishing to change the date of their scheduled flight (if departing in at least four hours time) can do so online by visiting the Manage Flight Bookings area of Monarch.co.uk and selecting the "change a flight" option. Any fees or fare difference incurred for the date change can then be claimed back by contacting Monarch at a later date via phone, email or post.

Note - online date changes are only available for scheduled flight customers who booked their flight directly with Monarch.

All passengers booked to travel on cancelled scheduled flights (ZB flight numbers), who booked via Cosmos or Avro are advised to contact Cosmos or Avro.

For customers with Monarch Holidays or Monarch Hotels bookings please visit the holidays section of monarch.co.uk for further information.