JAL memo: Effects of Icelandic volcanic eruptions on JAL flights to and from Europe
19-Apr-2010 Japan Airlines to operate flights from Rome and Moscow to Tokyo on April 19, 2010
Scheduled JAL flights on routes between Japan and Europe were disrupted as a result of the volcanic eruptions in Iceland last week, when the conditions created by the ensuing ash cloud compelled several airports in Europe to close. A total number of 47 scheduled JAL flights between Japan and the European cities of London, Paris, Frankfurt, Amsterdam, Milan, Rome and Moscow have been cancelled since April 15, affecting some 11,700 passengers.
Today, Japan Airlines decided to operate 1 flight each from Rome and Moscow to Tokyo (Narita) on April 19, 2010, departing from the reopened airports after it was ascertained that flights will be able to avoid areas restricted due to the ash plumes.
Flight number Route Aircraft Date of departure *Scheduled Dept. Time *Scheduled
Arr. Time Passenger count
JL8400** Rome - Narita 747-400 April 19 16:50 11:55 +1 320 (full capacity)
JL442 Moscow - Narita 777-200 April 19 18:05 08:25 +1 220 (full capacity)
*All flight timings indicated are based on local time.
** In the event that the Trans Siberian flight path is restricted, JL8400 may be rerouted to go via New York in which case the schedule is subject to change.
NOTE: The final decision to operate the flights above depends on the weather at the time of departure and will be in compliance with the instructions of the respective airports and air traffic controllers.
Complete resumption of disrupted flight operations cannot yet be determined, and there is possibility of further changes to the status of passenger and freighter flights between Japan and Europe. Passengers are advised to check the following websites https://www.jal.co.jp/cms/other/en/weather_info_int.html and https://www.jal.co.jp/en/other/info2010_0416.html for the latest information on flight status and for ticketing and reservation matters respectively.
Japan Airlines will continue to monitor the situation and strive towards assisting customers who have been inconvenienced by this event.
Summary of disrupted flights
Flight number Route April 15 April 16 April 17 April 18 April 19 April 20
JL401
JL402 Narita - London, Heathrow
London, Heathrow - Narita Returned
Cancelled Cancelled Cancelled Cancelled Cancelled Cancelled
JL411
Cancelled Cancelled Cancelled Cancelled Cancelled Cancelled
JL405
Paris - Narita Unaffected Cancelled Cancelled Cancelled Cancelled Cancelled
JL407
Frankfurt - Narita Unaffected Cancelled Cancelled Cancelled Cancelled Cancelled
JL417
JL418 Narita - Milan
Milan - Narita Cancelled Cancelled Cancelled
JL409
JL400 Narita - Rome
Rome - Narita Unaffected Cancelled Pending**
JL441
JL442 Narita - Moscow
Moscow - Narita Unaffected Cancelled Cancelled
Pending**
* Blank boxes indicate no flights scheduled to depart that day.
** Operation of flights JL442/April 19, JL409 and JL400/April 20 are expected to proceed at the time of this release.