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Air New Zealand UK flights update

Direct News Source

21-Apr-2010 Following advice from UK authorities on the opening of airspace in the UK, Air New Zealand provisionally plans to operate in the next 24 hours a total of seven services to and from London, which will begin to clear the backlog of passengers.

Pending no further closure of airspace, normal scheduled services will recommence from tomorrow, with Air New Zealand continuing to look for additional opportunities to add capacity between London and Auckland.

All times are in local time.

Flight Departs Arrives Departs Arrives

NZ2 Los Angeles 4:30 PM, Tue 20 Apr London 11:00 AM, Wed 21 Apr

NZ1 London 4:15 PM, Wed 21 Apr Los Angeles 7:30 PM, Wed 21 Apr Los Angeles 9:30 PM, Wed 21 Apr Auckland 5:25 AM, Fri 23 Apr

NZ6801 * London 7:15 PM, Wed 21 Apr Los Angeles 10:30 PM, Wed 21 Apr Los Angeles 00:15 AM, Thu 22 Apr Auckland 7:45 AM, Fri 23 Apr

NZ39 * Hong Kong 8:30 AM, Wed 21 Apr London 2:45 PM, Wed 21 Apr

NZ38 * London 4:45 PM, Wed 21 Apr Hong Kong 12:00 (midday), Thu 22 Apr Hong Kong (NZ80) 6:10 PM, Thu 22 Apr Auckland 9:00 AM, Fri 23 Apr

NZ2 Auckland 9:30 PM, Wed 21 Apr Los Angeles 2:30 PM, Wed 21 Apr Los Angeles 4:30 PM, Wed 21 Apr London 11:00 AM, Thu 22 Apr

NZ39 Auckland 11:15 PM, Wed 21 Apr Hong Kong 6:45 AM, Thu 22 Apr Hong Kong 8:30 AM, Thu 22 Apr London 2:45 PM, Thu 22 Apr

* Additional Air New Zealand flights

Priority for booking passengers on available seats is being undertaken in the order of those who were stranded in Hong Kong and Los Angeles enroute to London on Thursday night, followed by customers with existing bookings on scheduled services and then passengers in a chronological order from their original point of delay.

Air New Zealand would like to reiterate that conditions in the UK/Europe remain very changeable and services could be delayed or disrupted at any point.

Passengers still have the option of deferring their travel to another Air New Zealand flight of their same departure and arrival points without penalty. Those who no longer wish to travel can apply for a full refund.

Customers should continue to check the Air New Zealand website for regular updates, call 0800 737 000 or check with their travel agent.

Further updates will be provided as information becomes available.