Singapore Airlines starts progressive reinstatement of flights to and from Europe

Date / Flight / number / Route / Departure time (local time)

20 April 2010 SQ333 Paris-Singapore 2200hrs

20 April 2010 SQ378 Singapore-Barcelona (bypassing Milan) 2345hrs

21 April 2010 SQ334 Singapore-Paris 0010hrs

21 April 2010 SQ324 Singapore-Amsterdam 0015hrs

21 April 2010 SQ365 Rome-Singapore 1600hrs

21 April 2010 SQ366 Singapore-Rome 0520hrs

21 April 2010 SQ346 Singapore-Zurich 0210hrs

All other flights not listed above remain cancelled at this point.

Customers already booked on the flights listed above will be able to travel as planned.

Customers who had their previous flights cancelled will be re-booked on the departing flights subject to availability. Priority will be given to special needs or elderly customers, and those with infants or young children. Following that, customers who have the earliest original departure dates will be assigned seats on the flights.

As the situation remains fluid, decisions on the reinstatement of flights will be made on a daily basis, with consideration of weather conditions and airspace restrictions. We seek our customers' understanding and assure them that we will reinstate as many flights as possible.

Updates on the flights situation will be posted on our website, singaporeair.com, as soon as information is available. Customers travelling to or from Europe are strongly advised to check the website regularly for updates.

Customers with the following queries may call the respective hotlines:

Alternative travel arrangements and re-bookings: +65 6223 8888 or +65 6789 8188

Flight status and airport closures: +65 6542 3311

Singapore Airlines will waive cancellation and change fees for confirmed tickets to and from Europe. The waiver, which is valid for tickets issued up to and including 15 April 2010, will be for travel up to and including 02 May 2010. The same conditions apply for KrisFlyer redemption tickets.