JetBlue to waive change fees and fare differences to assist customers affected by Northeast weather
10-Jan-2011 Due to inclement weather forecast to impact the Northeastern United States, JetBlue Airways (Nasdaq: JBLU) will waive change fees and fare differences to give customers booked for travel to, from, or through select cities between Monday, Jan. 10, 2011 and Wednesday, Jan. 12, 2011, the opportunity to voluntarily rebook for new flights that depart anytime through Tuesday, Jan. 18, 2011.
Eligible cities include:
- Baltimore, Md.
- Boston, Mass.
- Charlotte, N.C.
- Hartford, Conn.
- New York (JFK and LaGuardia)
- Newark, N.J.
- Portland, Maine
- Raleigh/Durham, N.C.
- Richmond, Va.
- Washington, D.C. (Dulles and Ronald Reagan Washington)
- White Plains, N.Y.
Original travel must have been booked on or before January 10, 2011. Customers may rebook their travel without change fee or fare difference by calling 800-JETBLUE (800-538-2583) any time prior to the departure time of their originally scheduled flight. Customers whose flight has been cancelled may also opt for a refund to the original form of payment via 800-JETBLUE.
All customers booked for travel to/from airports in the Northeast are encouraged to check the status of their flight online at www.jetblue.comprior to leaving for the airport. Customers with web-enabled cell phones and PDAs may check the status of their flight via mobile.jetblue.com.