Honeywell Survey suggests airlines risk losing passengers due to poor WiFi

Honeywell detailed (12-Jul-2016) results for an airline passenger survey, finding current WiFi offerings are being met with more frustration that 2014 options. Honeywell stated nearly 75% of passengers are willing to switch airlines to access faster and more reliable WiFi connections. The survey found traveller annoyance is growing, with just 22% of passengers reporting their inflight WiFi to be extremely reliable over the past 12 months, down from 27% in 2014. Honeywell Aerospace VP, marketing and product management Carl Esposito said: "Passengers are serious about getting the best in-flight WiFi experience possible. To avoid losing passengers and revenue, airlines need a connectivity service that is reliable all the time, no matter where they fly". [more - original PR]