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CAPA Profiles

Snapshot

Full Name:Airports Council International (ACI World)
Key People:Angela Gittens
Website:www.airports.org
Members:575 airport members operating over 1,600 airports in 179 countries and territories
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ACI

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In 1991, airport operators around the world created Airports Council International (ACI) – the first worldwide association to represent their common interests and foster cooperation with partners throughout the air transport industry. ACI pursues airports interests in discussions with international organisations, “defending airports’ positions and developing standards and recommended practices in the areas of safety, security and environment initiatives”. It also “advances and protects airport interests in important policy changes on airport charges and regulation, strengthening the hand of airports in dealing with airlines”.

At the same time, ACI states it provides the platform for “pursuing a constructive and cooperative relationship with the airline associations, governments and regulators”. ACI offers its members numerous training opportunities, a customer service benchmarking programme, detailed industry statistical analyses and practical publications.